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> FRRAX.com Advertiser Guidelines, Rules for Vendors and Members
trackbird
post Jun 24 2004, 12:57 AM
Post #1


FRRAX Owner/Admin
********

Group: Admin
Posts: 15,428
Joined: 13-February 04
From: Ohio
Member No.: 196



The following rules and guidelines will be observed for Advertisers, Members, and other Vendors. I am available for questions or comments via e-mail or PM. Thanks.
If you are interested in sponsorship opportunities at FRRAX.com, please e-mail me at glaser.kevin(at)att.net


1. Agreement

A. Advertising Privileges -- In exchange for payment of advertising fees, advertiser shall be granted the following privileges:
I. Placement of a small banner ad in the forum banner, which will rotate with other banners randomly upon page load and will be visible on all pages/views;
I.a. Addendum June 29th, 2005. There will be a limited number of premium fixed (non-rotating) banner locations available for vendors to purchase for enhanced exposure. These positions will be available at greater expense than the standard rotating banner locations. Due to space limitations, this will be extremely limited and on a first come, first served basis;
II. Advertisers will have their message board account placed in an “advertiser” user group which will show under their username in posts; and,
III. Advertisers shall receive posting privileges in the Vendors Sales & Group Purchases forum.

B. Additional Privileges -- No rights or privileges—express or implied—shall be conveyed on advertiser except where noted above.


2. Advertiser, Non-advertising Vendor, and Member Posting Rules

A. Advertisers -- Advertising vendors may post sales, group purchases, and other special deals and product announcements in the Vendor Sales & Group Purchases forum.

B. Non-advertising Vendors -- Non-advertising vendors may not post in the Vendor Sales & Group Purchases forum. Any posts made by non-advertising vendors shall be deleted. If the occurrence is repeated, moderators shall use own judgment as to what constitutes abuse and appropriate actions shall be taken at moderators’ discretion.

C. Members -- Individual Members may also post in the Vendor Sales & Group Purchases forum, either to request a GP from an Advertiser or to notify users of an existing sale or group purchase available through an advertiser. Individual members posting to notify users of sales or group purchases by non-advertising vendors shall not be allowed and moderators may edit or delete posts of such nature. The Vendor Sales & Group Purchases forum is a special privilege granted to advertising vendors and posting deals from non-advertising vendors would compromise the value of the forum.

D. Additional rules for Vendors -- Both advertising and non-advertising vendors may post freely in any and all other forums on FRRAX.com, with the following conditions:
I. Vendor/company name must be clearly stated in either forums username or in signature. Members have the right to know vendors’ potential biases when viewing posts made by vendors; and,
II. Blatant “sales pitches” are strongly discouraged outside of the Vendor Sale & Group Purchase forum. Individual moderators shall, at their discretion, edit or remove such posts by advertising and non-advertising vendors alike. Simple posts outside of the GP forum notifying users of a new product part are to be allowed by non-advertising vendors, as long as special pricing is not promoted for FRAXX users (as this violates Advertiser's privilege to offer such promotions).


3. Expectations of Advertisers

A. Protectionism -- Advertisers shall receive no insulation, protection, or immunity from criticism by members. Vendor’s privileges are explained in Part 1 above. Advertisers are responsible for defending themselves in instances where allegations of poor customer service or inferior products are involved. Forum moderators will not delete or edit posts to protect advertising vendors. Advertisers shall make no assumptions or expectations that posts involving links to or discussion of non-advertising vendors or parts will be censored (remember, you are paying for exposure, not exclusivity).

B. Inter-vendor Conflict -- Vendor to vendor conflict, whether involving two or more advertisers, two or more non-advertising vendors, or some combination thereof, shall be treated by moderators no differently than individual member to member conflict. Vendors are expected to work out issues and differences with an appropriate level of decency and maturity commensurate with the overall image of FRAXX.com. Any vendors exceeding acceptable limits may have posts deleted or edited and FRAXX.com reserves the right to ban vendors from the site that abuse their posting privileges.

C. Member—Vendor Conflict -- In instances where issues or conflict is present involving an advertiser and an individual member or members, advertisers shall conduct themselves under the same expectations as in Part 3, Section B, and shall maintain a respectful and civil attitude toward the member(s) (remember, these are your customers, and many potential customers read and see how you behave).

D. Vendor Suspension/Banning -- If, for any reason, an advertiser’s posting privileges should be suspended indefinitely, their banner ad will be removed from the rotation and a pro-rated amount of their adverting fee shall be refunded based on the time remaining for which they have paid.


4. Expectations of Individual Members with regard to Vendor Issues and Conflicts

A. Member—Vendor Conflict -- In instances where issues and/or conflict is present between or among member(s) and an advertiser, members shall be expected to conduct themselves with maturity, civility, and observe proper respect for vendors (remember, vendors are individual persons as well).

B. Rights to Post About Other Vendors -- Members have the right to post regarding non-advertising vendors, including notices or information regarding new products or services in the tech and general forums (we all have the right to consumer choice). Members may not, however, post notices of sales or group purchases of non-advertising vendors in the Vendor Sales & Group Purchases forum, as this compromises the value of the forum to the advertiser. Members wishing to post notices about specials or deals from non-advertising vendors should place such posts in the forum most appropriate for the product in question (e.g. a shock sale should be put in the Suspension & Chassis forum, or a camshaft group purchase in the Engine Tech forum).

Addition for clarity 05-10-05
Note: Sponsors can not be moderators, nor can moderators be sponsors. If a current moderator wishes to become a sponsor, he or she will no longer be eligible to hold a moderator position, the opposite is also true.
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